Director and Senior Physiotherapist

Jay, a Charlestown local, is both a Physiotherapist and the Director of One Physiotherapy. He worked as a Remedial Massage Therapist for five years before graduating with his Physiotherapy degree in 2016.

As a Physiotherapist Jay has worked with some Newcastle's top Neurosurgeons specialising in neck and lower back pain, as well as the CrossFit and Yoga communities treating all types of injures - both acute and chronic.

Jay and his wife, Yoe, founded One Physiotherapy to address two major gaps they saw in the rehabilitation space — misinformation from some healthcare providers, and a lack of genuine support, empathy, and guidance for patients. This passion continues to drive Jay and permeates through the team culture in the clinic.

Practice Manager

Yolande is the heart of our team and plays a vital role in keeping everything running smoothly behind the scenes. With a strong background in the health and fitness industry, she began her career in gym administration before working as a personal trainer and later moving into medical administration.

Her wealth of experience was instrumental in helping to establish One Physiotherapy, and she continues to be a driving force in shaping the positive, supportive culture we’re known for.

Yolande is also Jay’s wife, and together they’ve built One Physiotherapy with a shared vision for creating a welcoming, patient-focused space that truly puts people first. Known for her warmth, humour, and down-to-earth nature, Yolande is an essential part of both our team and your experience at the clinic.

Senior Physiotherapist

With over 18 years of experience as a physiotherapist, Kylie brings an exceptional depth of knowledge and care to our team.
She completed her Physiotherapy degree in 2007 and has since worked extensively in musculoskeletal and sports physiotherapy, as well as neurological rehabilitation.

Kylie has particular interests in lower back and pelvic pain, post-operative orthopaedic rehabilitation, and women’s health—including pelvic floor dysfunction, prolapse, and continence issues. Kylie has also completed additional training in women’s health, hand and wrist injuries, dry needling, and pelvic pain.
Known for her compassion, attention to detail, and practical approach, Kylie is passionate about helping people return to sport, work, and everyday life without pain. Outside of the clinic, she enjoys her coffee, spending time at the beach with her family, and cheering on the Newcastle Jets.

Physiotherapist

Rory is an experienced physiotherapist and competitive long-distance runner with a passion for helping people overcome injury and perform at their best.
He graduated from the University of Otago in New Zealand in 2021 and has a strong interest in injury rehabilitation—from acute injuries to chronic conditions, with a particular focus on the foot, ankle, knee, and hip, especially in relation to running.

Rory’s personal running background includes completing ultra-distance events over 50km, 100km, and 100 miles. He also has experience training for and competing in road and mountain biking, triathlon, and other multi-sport events.

These experiences give Rory a deep understanding of overuse injuries, training theory, and performance optimisation, making him the ideal person to help you stay injury-free while improving your running.

Physiotherapist

Nicole is an experienced physiotherapist and elite athlete with national and international track experience. She has been nationally ranked and held an IAAF world ranking, competing in 400m events. As a student-athlete, she reached the Australian University Nationals finals in both the 200m and 400m from 2020–2022, and made the semi-finals of the 2021 Stawell Gift Change Our Game Women’s 120m.

Nicole has completed advanced qualifications in lower back and pelvic pain and dry needling, and has worked with athletes of all levels. She has served as a physiotherapist for the Lakes United Rugby League Football Club and has a strong background in strength and conditioning.

By integrating her clinical expertise with her athletic experience, Nicole helps clients progress from the early stages of injury through to achieving their athletic and personal goals.

Remedial Massage Therapist and Receptionist

Shelle is our vibrant remedial massage therapist and receptionist. She wears both hats in the clinic bringing her wealth of knowledge in the healthcare industry to our team. A proud Charlestown local, Shelle has been practising as a Remedial Massage Therapist since 2017. Her treatments are tailored to each individual, drawing on her qualifications in Dry Needling and Cupping, which she incorporates as needed based on your preferences and goals.

In addition to massage, Shelle brings her expertise as a stretching coach and yoga teacher, offering a well-rounded approach to movement, recovery, and overall wellbeing. She’s also a passionate aerialist (especially Lyra) and keen soccer player — proudly calling herself a "movement nerd."

Health Fund Claims: On-the-spot claiming is available for all major private health funds except HCF, which unfortunately does not cover Shelle’s services.